Terms of service

Terms of Service

Last updated: August 2026

Welcome to Thekaelo. By accessing or purchasing from our website (www.thekaelo.in), you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

1. General

These Terms of Service apply to all users of the site, including browsers, customers, and merchants. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the site constitutes acceptance of the revised terms.

2. Products

We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. Product descriptions, images, and pricing are subject to change without notice. We make every effort to display product colours and finishes accurately; however, actual colours may vary slightly due to screen settings. some of the products my vary some change rather then the image shown in the page.

3. Pricing & Payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to modify prices at any time. Payment must be made in full at the time of purchase. We accept payments via the methods listed at checkout.

4. Orders & Cancellations

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or suspected fraud. Orders may be cancelled by the customer within 24 hours of placement, provided they have not been dispatched. Please refer to our Refund & Return Policy for further details.

5. Shipping

We ship across India. Delivery timelines are estimates and not guaranteed. Please refer to our Shipping Policy for full details.

6. Intellectual Property

All content on this website — including images, text, logos, and design — is the property of Thekaelo and may not be reproduced, distributed, or used without prior written permission.

7. Limitation of Liability

Thekaelo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product in question.

8. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Raipur, C.G, India.

9. Contact Us

For any questions regarding these terms, please contact us at thekaelostore@gmail.com or visit www.thekaelo.in.